The Sync Product feature lets you link a product already listed on your Shopify store to a decorated product in your Printeez account. This mapping tells Printeez which decorated product to fulfill when a customer places an order on Shopify.
Step 1: Open the Sync Product Search
- Go to My Products from the left navigation menu.
- Click the Sync Product button in the top right corner of the Your Decorated Products page.
- A Choose Store modal appears. Click the store you want to sync a product from.
- A full-screen search page titled Search for products on [Store Name] opens.
Step 2: Find Your Shopify Product
Type the name of the product you want to sync in the search bar and press Enter. Results appear as product cards, each showing the product image, name, and Shopify product ID. Click the external link icon next to a product name to preview it in your Shopify store in a new tab.
Click the product card you want to link to a Printeez decorated product. The Sync Product page opens.
Step 3: The Sync Product Page
The Sync Product page has three sections: Selected Product, Choose Decorated Product, and Variants.
Selected Product
This section displays the Shopify product you selected, showing its thumbnail image, product name, and Shopify product ID. Click the external link icon next to the product name to open it in Shopify.
Choose Decorated Product
Click the Choose Product button to select which Printeez decorated product should be linked to this Shopify listing. A full-screen Choose product panel opens showing all your decorated products.
Each product card in the panel displays:
- The product image.
- The product title.
- The product blank name.
- The warehouse (Printeez).
- The print file badges showing the print location and decoration method (for example, FRONT | DTG).
You can also use the search bar at the top of the panel to search by product name. Click a product card to select it. Once selected, Deselect Product and Confirm Selection buttons appear in the bottom bar. Click Confirm Selection to proceed.
Variants
Once a decorated product is chosen, the Variants section displays a mapping table connecting each Shopify variant to its corresponding Printeez decorated variant. The table has two columns:
- Variant SKU: Each row on the left shows a Shopify variant with its thumbnail image, color and size label, and SKU identifier.
- Decorated SKU: Each row on the right shows the matching Printeez decorated variant with its thumbnail image, product name, and blank, size, and colour details.
An arrow (→) connects each Shopify variant to its matched decorated variant. The variants are matched automatically based on colour and size.
Step 4: Sync the Product
Once the variant mapping is complete, click the Sync Product button in the sticky black bar at the bottom of the page. The Shopify product is now linked to your Printeez decorated product. Future orders placed on Shopify for this product will automatically be routed to the correct decorated product in Printeez for fulfillment.