The Duplicate Order feature lets you create a new order based on a previous one. You can reorder the exact same items or make adjustments before submitting, saving time when repeating a similar order.
How to Duplicate an Order
The Duplicate Order button is available on any order detail page, in the top-right corner next to Request Reprint. It is accessible regardless of the order status.
Orders: click Orders in the left navigation menu to open your order list.
Click on an order name or number to open its detail page.
Click Duplicate Order at the top right of the page.
A Duplicate Order panel slides open over the order summary. The panel subtitle reads: "Modify your order as needed and then duplicate it to create a new order with your changes."
The Duplicate Order Panel
The panel displays an Order items table with the following columns:
- Product: product thumbnail, the decorated product name, variant (size and colour), and a print area summary
- Price: unit price for that variant
- Quantity: editable quantity field
- Total: calculated line total
Modifying Items
Changing Size or Colour
Click the variant name (e.g., Ogio OG101 - 2XL - Diesel Grey) to open a searchable dropdown listing all available sizes and colours for that product. Type in the Search sizes/colors... field to filter, then select the variant you want.
Changing Quantity
Click the quantity field next to a product and type the new quantity directly.
Row Action Icons
Each product row has three action icons on the right:
- Change Product (swap icon): replaces this item with a different decorated product from your catalog
- Duplicate (copy icon): adds another row for the same product, useful for ordering an additional size or colour of the same design
- Delete (trash icon): removes the item from the duplicated order
Adding a Product
Click + Add product in the top-right of the Order items section to add a new item that was not in the original order.
Creating the New Order
Once your items are set:
Click Duplicate Order at the bottom right of the panel to generate the new order.
Click Continue to Shipping Info to proceed to the shipping step.
Complete the remaining checkout steps to finalize your order.
The new order then follows the standard order process and appears in your Orders list.
Note: if a variant is marked Out of Stock in the quantity field, select a different size or colour before duplicating.