The Duplicate Order feature lets you quickly create a new order based on an existing one. The original order is copied into a draft that you can edit, adjust quantities, add or remove items, before proceeding to checkout. This saves time when you are repeating a similar order.
How to Duplicate an Order
- Go to Orders in the left navigation menu.
- Click on an order name or number to open its detail page.
- Click Duplicate Order at the top right of the page. You will see three action buttons: Order Update History, Duplicate Order, and Request Reprint.
- Printeez immediately creates a draft copy of the order and takes you to the Edit Draft Order page. A notification confirms: "Your draft order is ready. Review it or make any changes you need."
Note: The Duplicate Order button is available regardless of the order's current status.
The Edit Draft Order Page
The Edit Draft Order page looks and works like your cart. All items from the original order are pre-loaded with their original quantities. You can review and adjust everything before checking out.
Toolbar
A toolbar runs across the top of the product list:
- Active only: toggle to show only the items that are checked and included in the order
- Select All / Deselect All: checks or unchecks all items at once
- Edit Quantities: enables bulk editing of quantities across all products at once
- Delete Items: permanently removes the selected items from the draft
- + Add Products: opens your My Products catalog so you can add items that were not in the original order
Product List
Each product is displayed as a row with the same structure as the cart:
- Checkbox: include or exclude this item from the order
- Product Name & Design
- Brand & Model Number
- Colour / Variant: the specific colour and size being ordered
- Remove: removes this colour variant from the draft
- Size Columns: editable quantity fields with unit prices above and stock counts below
- Line Item Total: the total for that product row, updated in real time
Draft Summary Panel
The Draft Summary panel on the right shows your order totals and key actions:
- DRAFT SUMMARY: the panel title, with an auto-save timestamp (e.g., "Saved 2 seconds ago")
- Free Shipping Progress: a banner and progress bar showing how much more you need to add to qualify for free shipping
- Subtotal: total for all active items including item count
- Shipping note: confirms that shipping and taxes will be calculated at checkout
- Checkout: a large black button that takes you to the checkout flow for all active items
- Estimated shipping: an estimated delivery window based on your current order date
- Delete Draft Order: a red link at the bottom of the panel that permanently deletes this draft. Use with caution, this action cannot be undone.
Completing Your Duplicated Order
- Review your items and make any changes needed on the Edit Draft Order page.
- When ready, click Checkout in the Draft Summary panel.
- Complete the checkout steps (shipping address, payment) to finalize your order.
The new order will appear in your Orders list with its own order number.
Tips
- Drafts are auto-saved: you can close the tab and come back to your draft later. Find it in Orders → Draft tab.
- Use + Add Products to add new items: anything from your My Products catalog can be added to the duplicate order before checking out.
- Out of stock sizes: if a size is marked Out of Stock, update the quantity to 0 before checking out.